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DenmarkRetsinformation

Denmark imposes repair duties for specified consumer goods

Manufacturers must repair covered goods on request unless repair is impossible. Separate sales-law changes add a one-off 12-month extension of the defect-notification period after repair.

By Taxxa AI OyPublished 1 September 2026

Legal & Corporate

Manufacturers must repair specified consumer goods on request under Denmark’s new repair law, unless repair is impossible.Retsinformation The law concerns defects arising or becoming apparent outside the seller’s sales-law liability for defects.Retsinformation Its repair-duty provisions apply only to product groups covered by the EU acts listed in annex II to the relevant repair directive.Retsinformation

Repair must be free or reasonably pricedRetsinformation and completed within a reasonable time after the manufacturer physically possesses, receives or gains access to the goodsRetsinformation. Manufacturers may subcontract the repair.Retsinformation Where the manufacturer is established outside the EU, responsibility passes to its authorised EU representative; if there is none, to the importer, and if there is no importer, to the distributor.Retsinformation

Covered providers must make indicative prices for typical repairs available through a freely accessible website. Manufacturers offering spare parts and tools must price them reasonably so that repair is not obstructed.Retsinformation Contract terms or hardware and software techniques that obstruct repair are prohibited unless justified by legitimate, objective factors, including intellectual-property protection.Retsinformation A manufacturer cannot refuse repair solely because another repairer or person carried out an earlier repair.Retsinformation

Repairers may provide the European repair information form.Retsinformation Where used, it sets out the proposed service, price or calculation method and maximum price, completion time and other required conditions.Retsinformation The stated terms cannot be changed for thirty calendar days after delivery, unless a longer validity period is agreed.Retsinformation Acceptance within that period binds the repairer to perform on those terms.Retsinformation

Separate amendments to købeloven require the seller, before repairing a defect, to inform the buyer about the choice between repair and replacement and the possible extension of the defect-notification period.Retsinformation That period is extended once by twelve months where the defect is remedied by repair.Retsinformation These sales-law amendments do not apply to purchase agreements concluded before the new law enters into force.Retsinformation

A separate implementing order designates Forbrugerrådet Tænk as Denmark’s contact point for the European repair platform.Retsinformation Its registration provisions apply from 1 January 2027: participating repairers register digitally and must keep their information current and accurate, or risk removal from the Danish section.Retsinformation

The law takes effect the day after publication in Lovtidende.Retsinformation The legal basis is lov om reparation af varer, signed on 1 September 2026Retsinformation, particularly sections 1, 4–13 and 19–20, implementing Directive (EU) 2024/1799, together with sections 1–6 of the platform order of 2 September 2026.Retsinformation

Assess whether goods fall within the repair-duty scope and update repair information and sales procedures for the applicable commencement dates.

Sources