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This Cookie Policy explains how Taxxa AI Ltd (“Taxxa”, “we”, “our”) uses cookies and similar tracking technologies on taxxa.ai. It supplements our Privacy Policy.
Should you have questions or concerns regarding this Cookie Policy, please reach out to us at contact@taxxa.ai.
Cookies are small text files placed on your device by a website. They allow the site to remember information about your visit — for example, your login session, language preference, or consent preferences. Some cookies are set by us (first-party); others are set by external services we use (third-party).
We also use similar technologies such as local storage that function in a comparable way to cookies.
We divide the cookies and tracking technologies we use into four categories:
These cookies are essential for you to use the platform. They do not require your consent under the ePrivacy Directive.
Cookie / Identifier | Purpose | Duration | Recipient |
|---|
__session / __clerk_* | Authentication — maintains your signed-in session via Clerk | Session / up to 1 year | Clerk Inc. (US) — clerk.com/privacy |
locale | Remembers your chosen interface language | 1 year | First-party (Taxxa) |
visitorLocale | Stores the language detected on first visit | 30 days | First-party (Taxxa) |
We use PostHog to understand aggregate usage patterns — which features are used most, where users encounter friction, and how the product evolves over time. These cookies are only set if you accept tracking. If you decline, PostHog runs in anonymous memory-only mode and no cookies or persistent identifiers are stored.
Cookie / Identifier | Purpose | Duration | Recipient |
|---|---|---|---|
ph_<project_key>_posthog | PostHog — stores an anonymous distinct ID used to link pageviews within a session | 1 year | PostHog Inc. (EU) — posthog.com/privacy |
ph_<project_key>_* | PostHog — additional session and feature-flag state | Up to 1 year | PostHog Inc. (EU) |
PostHog data is proxied through our own domain (/ingest) and we have configured PostHog to only create persistent profiles for signed-in users. Session recording and autocapture are disabled.
We use Intercom to provide in-app support. Intercom sets cookies to identify returning users and associate support conversations with your account. These are only loaded if you accept tracking.
Cookie / Identifier | Purpose | Duration | Recipient |
|---|---|---|---|
intercom-id-* | Intercom — visitor identifier used to link support conversations to your account | 9 months | Intercom R&D (US/EU) — intercom.com/legal/privacy |
intercom-session-* | Intercom — session token for the active support chat window | 7 days (renewed on activity) | Intercom R&D (US/EU) |
intercom-device-id-* | Intercom — persistent device identifier for cross-session continuity | 9 months | Intercom R&D (US/EU) |
We use Vercel Analytics and Speed Insights to measure page performance and Core Web Vitals. These tools do not set cookies, store data on your device, or link data to your identity — they transmit only anonymised aggregate metrics to Vercel and are always active.
Cookie / Identifier | Purpose | Duration | Recipient |
|---|---|---|---|
Vercel Analytics (no cookie) | Aggregated pageview counts — no personally identifiable information, no cookie stored | N/A | Vercel Inc. (EU) — vercel.com/legal/privacy-policy |
Vercel Speed Insights (no cookie) | Core Web Vitals measurement — reports page load performance metrics | N/A | Vercel Inc. (EU) |
When you first visit Taxxa you are shown a cookie consent banner. You can accept or decline non-essential cookies at that point.
You can change your decision at any time on your Account → Privacy page. Withdrawing consent is as easy as granting it.
You can also delete cookies and local storage through your browser settings. Note that clearing your browser’s site data will reset your consent record and the banner will reappear on your next visit.
Strictly necessary cookies cannot be disabled — without them the platform cannot function.
If you have any questions about this Cookie Policy or any other privacy related matter, please reach out to us via email at contact@taxxa.ai.
Controller information:
Taxxa AI Ltd
Business ID: 3518420-9
Inkoonkuja 5 A
02600 ESPOO
Finland
Email: contact@taxxa.ai
www.taxxa.ai