United KingdomCase Law
Court of Appeal quashes HMRC refusal of slot-machine duty relief
HMRC must remake £3.25 million of historic slot-machine duty assessments after the court held its guidance objectively promised category A treatment and its refusal of relief was flawed.
By Taxxa AI OyPublished 30 October 2026
Industry: Gambling and betting activities
The Court of Appeal has allowed an appeal by eight bingo-hall and arcade operatorsNationalarchives against HMRC's refusal to relieve historic amusement machine licence duty assessments
Nationalarchives under an extra-statutory concession. The court quashed HMRC's decisions refusing the misunderstanding concession for assessments of £845,355 on the Thomas group
Nationalarchives and £2,408,700 on the Noble group
Nationalarchives, and ordered fresh decisions
Nationalarchives. The court did not need to decide the parallel misdirection claim.
The assessments, raised in February 2008Nationalarchives for periods between December 2004 and July 2006
Nationalarchives, treated slot machines with physically separate random number generators as gaming machines liable at category E rates
Nationalarchives rather than the £250-a-year category A rate
Nationalarchives. In August and September 2004 Customs had written to the trade association BACTA
Nationalarchives that terminals relying on a generator that was not an integral part of the terminal, described as remote from it, were not gaming machines
Nationalarchives and needed only category A licences
Nationalarchives, for dissemination to members. A January 2005 Customs manual statement said section 16 and section 21 terminals driven by a remotely sited generator could not be treated as gaming machines
Nationalarchives. The Supreme Court later held in Rank that generator location was irrelevant
Nationalarchives, so the machines were gaming machines as a matter of law
Nationalarchives; related VAT assessments were withdrawn on EU fiscal-neutrality grounds, which did not affect duty.
The court's central holding is that the meaning of HMRC's published statements is a question for the court, not a matter left to the decision-maker subject only to rationality reviewNationalarchives. Construed as a whole by an ordinarily sophisticated trade taxpayer, the BACTA letters equated remote with not an integral part of the terminal
Nationalarchives and required no element of distance
Nationalarchives, a reading reinforced by the manual's unqualified final paragraph and by follow-up letters to each group. HMRC's later reading of remote as meaning far away
Nationalarchives, developed in an internal report in August 2006
Nationalarchives after the relevant period
Nationalarchives, could not be projected back onto the guidance
Nationalarchives.
On that basis the claimants' misunderstanding was bona fideNationalarchives: their evidence that they understood category A to be correct where the generator was separate from the terminal
Nationalarchives was clear and uncontroverted
Nationalarchives. The court also rejected the negligence objection
Nationalarchives, holding that taxpayers who reasonably found the position clear were not negligent in failing to seek specific confirmation of each machine's configuration
Nationalarchives. The remaining conditions of the concession were satisfied
Nationalarchives: knowing evasion was never suggested, the correct category E treatment was nowhere clearly set out in guidance
Nationalarchives, and duty of this kind is not charged on to customers.
The court admitted the unredacted internal Vale reportNationalarchives, holding the fresh-evidence test did not apply where material had wrongly been redacted from a document already in evidence
Nationalarchives. The unredacted report confirmed that the far-away reading of remote was later thinking, while the contemporary internal advice treated a generator outside the machine as sufficient for category A.
For practitioners, the decision confirms that disputes over what HMRC guidance objectively meant are decided by the courtNationalarchives, and that refusals to apply the misunderstanding concession must engage with the guidance as actually written rather than with a later gloss
Nationalarchives. HMRC must now remake the decisions on the Thomas and Noble assessments consistently with this interpretation
Nationalarchives. The legal basis is the Betting and Gaming Duties Act 1981 (sections 21 to 23 and 25) with the Value Added Tax Act 1994 Schedule 9 Group 4 exemption, the since-withdrawn extra-statutory concessions 3.4 and 3.5, and the reclassification of the machines as gaming machines from 2005 to 2006.
For historic duty or excise assessments where HMRC guidance was relied on, invoke the misunderstanding concession on its objective meaning and challenge any refusal that treats guidance interpretation as a rationality-only review.