OmaVero closes 13-15 November for annual upgrade

OmaVero closes for its annual system upgrade from Friday evening to Sunday evening, 13–15 NovemberVero. Users handle any urgent tax business before the break, because no tax business can be handled in OmaVero during the shutdownVero.

Access ends in stages on Friday 13 NovemberVero. Login to OmaVero becomes impossible from 16:30Vero, the service closes completely at 17:00Vero and all users are signed out automatically. OmaVero reopens on Sunday 15 November at 18:00Vero. During the break it is not possible to log in to handle tax matters such as ordering a new tax card or paying taxesVero. Taxes can still be paid in the taxpayer's own online bankVero, but the payment details needed for the transfer must be retrieved from OmaVero before the breakVero.

The shutdown is an annual upgrade. Usability improvements are made and new functions are added, but after the upgrade OmaVero still looks like the familiar service.

Other Tax Administration services are affected unevenly. The tax number register is not available during the breakVero: no tax number can be obtained and no entry can be made. The tax debt register is likewise unavailable, and tax debt certificates are again available from OmaVero and customer service from Monday 16 NovemberVero. The vero.fi website and the Virtanen chatbot stay open normally; only calculators such as the tax-percentage calculator do not work.

Software interfaces close on Saturday 14 November at 00:00Vero and reopen by Sunday 15 November at 17:00 at the latest, possibly earlierVero. Returns filed through Ilmoitin.fi and from customer systems via operators can be submitted normally during the breakVero, but they are processed only after the breakVero, with the dispatch date counting as the arrival date. The Incomes Register can be used and notifications can be filed normally, but information reported during the break appears in OmaVero only on Tuesday 17 NovemberVero. The positive credit register can be used normally. In Palkka.fi salaries can be calculated and notifications are sent to the Incomes Register normally, but data transfer to OmaVero waits until after the break, and during the break Palkka.fi cannot retrieve Tax Administration data such as employee tax-card details.

After the break several filing routes widen. Annual returns, including dividend annual returns, can then also be filed by acting on behalf of a company in OmaVero. Claimants seeking a refund of withholding tax can handle the matter through OmaVero. First-registration data for new vehicles is brought into OmaVero for registered car-tax filers. Non-profit corporations receive a renewed corporate tax-relief application that asks more detailed questions about operations and requires the corporation's rules, operating plan and budget as attachments, with the aim of reducing further-information requests and speeding up processing. The upgrade also prepares other forthcoming changes.

Handle any tax business before 16:30 on 13 NovemberVero, use bank payment and Ilmoitin.fi routes where available during the breakVero, and re-check OmaVero visibility on 17 NovemberVero.